Who needs Onhold Messages?

Onhold Messages – In today’s tech-savvy business world, email, Facebook, Twitter, LinkedIn and Google Plus all play a key role in communicating with clients and business contacts. However, the telephone is still the main point of contact for inquiries, particularly with initial inquiries, as opposed to contacting via social media platforms or traditional face-to-face sales calls.

Think about it. If your boss wants you to find out information about a particular service or product and they want to know their options by your lunchtime meeting,.. you’re going to need to do some background research on the internet and then start making phone calls to the companies who provide that product or service.Therefore, your first impression of the company you’re contacting all comes down to that phone call!

When you were placed on hold and transferred to the appropriate person, were you left in silence and wondering if the line had been disconnected? Was the company playing repetitive and irritating chimes or was the radio blasting in your ear? OR,…Perhaps you were greeted by a professional voice message?

"onhold messages"

Then when you were transferred to the right person and placed on hold, was there informative, professional onhold messages playing?

Did It answer half the questions you had and leave you feeling impressed and pleased that you’d checked off almost all the boxes without even speaking to anyone yet!

Professional onhold messages and auto-attendant messages are a simple, yet effective solution to a fast-paced office environment that receives numerous phone calls a day. They also portray the right image of your company (the first time and every time thereafter) that you’re trying to get across to your customers and prospective clients!

Ask yourself whether the people who phone your business are greeted with a professionally voiced auto-attendant answering message or onhold messages when they’re placed on hold? If not,…why not?

Professionally voiced on hold messages are for everyone!

Voice-overs for your business?

Apart from terrific phone messages on hold, we specialise in recording voice-overs for your auto attendant, IVR, PABX, VoIP and PA system needs.

For over twenty five years, we’ve been recording all sorts of voice overs. Voice overs for TV commercials, radio ads, staff training and induction programs, PA (Public Address) announcements, elevator announcements, in-store advertising videos, corporate videos and more!

You might already have heard or seen some of our work and not even realised?

If organizations like Ford, Shell, BP, MIDAS, CASA (Civil Aviation Safety Authority) Queensland Teachers Credit Union, Peters Ice Cream, Queensland Police Service, Queensland Government (Dept. Of State Development), Stradbroke Ferries and Treasury Casino mean anything to you, then chances are you’ve seen or heard our work before!

Straddie Ferries (QLD)

Traveling over to delightful Stradbroke Island in SE Queensland for a holiday soon? Well, you’re going to hear announcements as you board and disembark the vessel just to make sure you do all the right things on the journey over as well as advise you of the safety features and emergency procedures – just in case! The Captain simply presses a button on a control panel to play the relevant message over the vessels’ PA systems. The message files are recorded and produced from the client’s scripts and then the MP3 files are emailed within 24 hours.

Another example of our work is at Treasury Casino in Brisbane. If you use the elevators you’ll hear announcements and ads. That’s us too! It’s a wonderful opportunity to inform and educate visitors of the latest happenings, menu and dining options and any special events that might be coming up. Message updates are recorded in our studios and then emailed direct to the client. The process is simple and very cost effective.

Do you have an application for PA announcement messages for your business? A factory, shopping centre, hotel lobby or elevator?

Find out more about our voice over services – www.onhold.com.au


Phone messages on hold are essential for your Australian business phone!

Messages on hold for your phone system will promote your business to every caller!

In today’s highly competitive world, its imperative to use every opportunity to promote your business to callers. Compared to most advertising media, phone messages on hold is one of the most cost-effective marketing tools available for your business and that’s a FACT! It’s like having your own radio station on hold to promote your company’s products and services, reinforce your brand and introduce callers to your way of doing business. And this happens every time you or a staff member presses the HOLD button on the phone.

Our message on hold recording service includes full professional scripting, experienced voice talent, appropriate music selection. Our copywriters create fully developed messages on hold scripts that communicate information which benefits your callers and helps them learn more about your business.

Think about it. You work hard and spend advertising dollars to get people to call your business. You generate leads that turn into prospects and when they call you, they will be placed on hold at some point. It’s just the way it is. While they are waiting on hold, you’ve got a minute or two of their undivided attention. They can’t turn their ears off. Next time you’re listening to messages on hold, try it and see what happens! You’ve earned a shot at winning their business, so let your phone messages on hold go to work for you!

Why choose us for your phone messages on hold?

On Hold Professionals has been recording on hold messages, voice messages for IVR, VoIP, PA and PABX systems for SME’s to large multi site businesses as well as Government organisations for over 20 years now. We know what we’re doing..

We are a family owned and run business with low overheads – small enough to offer real value for money with our range of services and large enough to provide great customer service to all clients.

Most clients we have talked with over the years about their professional messages on hold service want great sounding, informative phone messages that educate callers or sell their products and services. It’s as simple and straightforward as that!

We’re a very creative bunch! We write terrific message on hold scripts that get your message across in the minimum amount of time which reinforces your brand and business image. Your customers and prospects will learn more about your products and services, website address and other important information while they are waiting on hold. Updating your messages regularly is vital. You should consider updating quarterly at an absolute minimum. This will keep your website information, promotions and sales opportunities in line with your own marketing plans up to date.

We offer affordable phone messages on hold, voice overs for your PABX, IVR, VoIP and PA systems with NO CONTRACTS to sign. You can purchase exactly what you need OR consider our comprehensive rental plans. Hundreds of clients have come to On Hold Professionals from other phone message on hold companies over the years because they were tired of being stuck in legally watertight, long term contracts. Those days are over!

If you just need a new 3,4 or 5 minute message on hold program mixed with copyright free music then that’s what you’ll get. Need some sound effects, character voices, a very upmarket British, London Cockney, Scots, Irish or Indian accent thrown in to make your messages zing? Well, we’ll do that for you too.Simple and easy!

By the way, we’ve expanded our services! In addition to messages on hold services, we can help you improve your online presence with voice overs for business website and Youtube videos as well as on camera presenters to boost your brand image.