Family Owned For 25 Years

We give you our very best every time!

Our Services

MESSAGES ON HOLD

Need a professional Message On Hold for your business? Then grab a FREE DEMO from us so you can hear how professional your business will  sound to every caller. TRY before you BUY!

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VIDEO PRODUCTION

Thinking of a Video for your Website, Google+ pages or Social Media Channels? Our Video Production team can help you tell your story. Ask about our 60 second ‘Super Ads’ for under $995!

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PROFESSIONAL VOICE OVERS

Need a professional voice-over for your phone system, VoIP or IVR system or even YouTube videos? We do more than just record great messages on hold! Ask us for a quote!

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PUBLIC ADDRESS ANNOUNCEMENTS

Maybe you need a Public Address voice-over for your hotel lift and lobby, factory emergency and evacuation, airport or dock? You probably have heard some of our work around your city already!

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Quality & Value Messages On Hold

  • BUY MESSAGES ON HOLD OUTRIGHT OR RENT?

    We offer a selection of flexible rental and purchase options to suit your needs and budget. Our plans are among the most cost effective in the industry. Ask us for a FREE DEMO.

  • NOT SURE HOW TO WRITE YOUR ON HOLD MESSAGE SCRIPT?

    No problems! Our professional script writers will help you get the right information across to every caller placed on hold so they hear all the good stuff about your business.

  • NEED A QUALITY MESSAGE ON HOLD PLAYER?

    We supply quality MP3 Message On Hold players that sound crystal clear over your phone system. And with USB updating technology, you can change your on hold messages within seconds!

  • JUST NEED A NEW MESSAGE ON HOLD?

    Easy! We’ll record your new on hold message and send it to you by email in any specified format to upload to your phone system. We look after clients all around Australia!

  • INITIAL AND AFTER HOURS PHONE GREETINGS

    Improve your callers first impressions about when they first call your business as well as your after hours messages. We’ll help you sound more professional!

  • VIDEO VOICE OVERS

    We record professional Voice Overs that help your video come to life! Our fees are very competitive. Ask us for a free demo and a quote!

Totally Flexible Message On Hold Services

We offer you the option to buy your message on hold recordings outright as and when you need them. If you prefer to rent, we can set up a fully comprehensive 12 month rental plan without any long term Contracts.

Your Message On Hold Service Guarantee

  • 100% Satisfaction

    All of our work is 100% guaranteed. If you’re not completely satisfied with our on hold messages or over voice over services, we’ll do them again until you are. GUARANTEED!

  • Affordable & Real Value For Money

    Our phone messages on hold are among the most affordable in the industry and with us, you won’t have to sign any long term, watertight contracts.

  • Versatile

    We don’t outsource anything! We write, record and produce quality phone messages on hold, video voice overs in house maintaining quality control through every step of the process.

Some Of Our Clients

Testimonials

We have been dealing with the On Hold Professionals for over fifteen years now. On Hold Professionals have always been able to meet our time frames producing accurate and innovative scripts and excellent recordings. On Hold Professionals have been able to produce exceptional recording quality and a number of cost saving measures for us.

On Hold Professionals are extremely ‘professional’ and we are happy to recommend them.

Keith Arnold
Keith ArnoldSales Manager - Budget Car and Truck Rentals

As a hotel that promises a five star luxury service to its guests, we rely on suppliers that can contribute to our efforts by providing a quality, reliable and cost effective product or service. Without a doubt we would recommend On Hold Professional to any company seeking a quality message on hold service, VoIP, IVR, voicemail messaging or voice overs.

Christian Rocha-Adames
Christian Rocha-AdamesMarketing ExecutiveSofitel Brisbane Central

Mark and his team were instrumental in developing a “Factory Tour” Youtube video and followed that up with a series of ‘service specific’ videos that enable our customers to understand our capabilities within minutes! The videos were scripted, voiced and produced by On Hold Professionals.

Wade Samin
Wade SaminManaging DirectorSamin Sheet Metal

The recording quality is very clear and sounds extremely professional, we are very happy with the results.

Ashlee Somerville
Ashlee SomervilleAdministration OfficerDixon Construction (WA)

We used On-Hold Professionals for the first time about 10 years ago, they were fantastic then, so we used them again after our recent phone system upgrade.
It felt like dealing with family, Mark was so friendly and super efficient and we had our new messages within a couple of days.
We are now “rusted on” clients of On Hold Professionals, you will be too, just give them a try!

Bill Simonds
Bill SimondsOwner

WE’LL KEEP YOUR CUSTOMERS INTERESTED IN YOUR BUSINESS WHILE ON THEY ARE ON HOLD

On Hold Professionals is a family owned and run business has produced on hold messages and voice overs for major corporate, government organisations and SME’s in Australia for 25 years now! Our compelling on hold messages are managed and recorded by professional male and female voice artists.

The skills of our professional voice over artists as well as the supply of appropriate and tasteful music suited to your business will ensure that your customers stay longer on the phone while they are on hold.

Enjoy the benefits of professional voiceovers and entertaining music whilst our on hold messages keep your customers engaged about your business!

What sets our on-hold messages apart?
We offer flexible and affordable purchase option rates for all budgets and our hold message solutions are specific to your business needs. Furthermore, we also offer affordable rental packages suited for weekly or monthly updates as and when you need them.

WE’LL KEEP YOUR CUSTOMERS INTERESTED IN YOUR BUSINESS WHILE ON THEY ARE ON HOLD

Tailored Packages To Suit Your Budget

We offer comprehensive rental packages which are suited for your needs from weekly, fortnightly, monthly or quarterly recordings without the stress of long term or water tight contracts.

Choose From The Latest MP3 Players

At On Hold Professionals, we provide high quality commercial grade MP3 to ensure your on hold messages sound crystal clear to your callers. The OHP 01 message player is very easy to use, reliable and cost effective. Updating your on hold MP3 files take less than a minute to complete.

Personalised on hold messages

We take time to understand your business and the type of messages you want your callers to listen to and we write your scripts accordingly. This helps ensure your callers hear all the good stuff about your business while on hold.

Email for review and approval

Once we’ve recorded your on hold messages, we’ll email you a copy for review and approval before it goes live on your system for the best customer on hold messaging experience

In a nutshell, we have one key aim when producing your on hold messages and that is to get the feel right for your business or organisation. Our extensive copyright free music library is loaded with music from every music genre possible!

And don’t forget, we take the time to understand your business to craft a script that is a perfect fit for your business, while also ensuring that the music backing track is to your liking and fits with your overall image to engage your callers when placed on hold.

100% SATISFACTION GUARANTEE

We are totally focused on giving you what you want and need for your business. Don’t pay more than you have to!