We have been dealing with the On Hold Professionals for over fifteen years now. Our business necessitates regular changing of our messages throughout the year and is timing sensitive.
On Hold Professionals have always been able to meet our time frames producing accurate and innovative scripts and excellent recordings.
With the introduction of the latest technology MP3 message players, On Hold Professionals have been able to produce exceptional recording quality and a number of cost saving measures for us.
On Hold Professionals are extremely ‘professional’ and we are happy to recommend them.
As a hotel that promises a five star luxury service to its guests, we rely on suppliers that can contribute to our efforts by providing a quality, reliable and cost effective product or service. On a regular basis we have had the pleasure of dealing with On Hold Professionals and on every occasion we have been extremely satisfied with the quality of the recording, creativity of the script, turnaround times, value for money and most importantly the service that we have been offered. Without a doubt we would recommend On Hold Professional to any company seeking a quality message on hold service, VoIP, IVR, voicemail messaging or voice overs.
As a long term customer of On Hold Professionals (over 15 years), we consulted with them when it was time to upgrade our website and improve our online presence. Mark and his team were instrumental in developing a “Factory Tour” Youtube video and followed that up with a series of ‘service specific’ videos that enable our customers to understand our capabilities within minutes! The videos were scripted, voiced and produced by On Hold Professionals. We are delighted with the results and will be utilizing their services again in the near future.
Thanks for the prompt service. Your hardware was easy to fit, and the message is just great! It’s nice to deal with people who do what they say. A quality product, from a friendly crowd, at a fair price! Who could ask for more.
- Recording quality – The recording quality is very clear and sounds extremely professional, we are very happy with the results.
- Script writing – The script was written specifically for us to communicate to clients the highest quality of service and professionalism that we provide and everything from the vocabulary, pronunciation, timing and delivery personifies those promises; it was excellent!
- Turnaround times – We were very pleased with the turnaround times. On Hold Professionals took the time to walk us through the process and then produced the messages instantly. There were no long waiting periods and we were able to implement the messages straight away.
- Value for money/fees – With the price of scripting, producing, recording and supplying equipment we found the price very reasonable and are very happy with the results!
- Service and communications – Coming from someone who isn’t very tech-savvy, the team at On Hold Professionals were kind enough to answer my numerous emails and phone calls and helped with everything from the first ideas of the script to the installation of the equipment in the office. Their customer service is brilliant and I would recommend them to anyone!
Just wanted to let you know that we are delighted with what you did. It sounds professional and fun and just great. Clients have commented as well.
On Hold Professionals provide an outstanding service and super-fast turnaround times with professional voice tones and clarity in the recordings for a very affordable rate.
I do not hesitate to recommend them.
Unfortunately I am under contract with my current provider for another 12 months and so I am unable to use your services. I have made a note however when this service is due to expire and I will come back to you then as I would like to switch. I like you and your business.