Business Hours
Monday - Friday 8am to 5pm
Sample 1
Auto Attendant / IVR
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https://res.cloudinary.com/dtc2ycfg2/video/upload/v1680177242/AUTO-ATENDANT-_-IVR-SAMPLES_azr8uj.mp3
Sample 2
Message On Hold
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https://res.cloudinary.com/dtc2ycfg2/video/upload/v1680178386/MESSAGE-ON-HOLD-SAMPLER_qk1t4w.mp3
Engaging On Hold Messages

Captivate Your Callers with Engaging On Hold Messages

At On Hold Professionals, we specialise in crafting captivating on hold messages that keep your callers engaged and informed. With our professional voice talent, creative scriptwriting, and high-quality audio production, we ensure that your callers have a positive and memorable experience while on hold.

70%

More than 70% of business calls are placed on hold for an average of 45 to 60 seconds each.

AT&T Study
73%

73% of consumers want to hear something other than beeps or silence while on hold.

ICM on behalf of PHMG
60%

60% of consumers are in front of a computer while on hold.

ICM on behalf of PHMG
70%

70% of callers who are holding the line in silence hang up within 60 seconds.

CNN
why us

Why Choose On Hold Professionals?

Expertise:

With decades of experience in the industry, we understand the importance of creating impactful on hold messages. Our team of talented professionals knows how to capture your brand's essence and deliver messages that align with your business goals.

Customisation:

We believe in tailor-made solutions. Our experts work closely with you to understand your unique requirements, brand identity, and target audience. We then create customised on hold messages that reflect your brand personality and engage your callers effectively.

Engaging Content:

Boring on hold music or repetitive messages can leave your callers frustrated and uninterested. Our skilled writers craft engaging scripts that entertain, inform, and promote your products or services. We keep your callers entertained and educated, enhancing their overall experience.

Professional Voice Talent:

The right voice can make a world of difference. We know how to diverse pool of professional voiceover artists bring your on hold messages to life. Whether you need a warm and friendly tone or a corporate and authoritative voice, we have the perfect voice talent for your brand.

Exceptional Audio Quality:

We prioritise audio quality to ensure crystal-clear sound for your on hold messages. Our state-of-the-art recording equipment and sound engineering expertise guarantee a professional and polished final product that represents your brand in the best possible light.

SIMPLE

Ready to Enhance Your Callers' Experience?

JOB DONe

Don't let your callers endure silence or outdated music while on hold.

Capture their attention and leave a lasting impression with our customised on hold messages. Contact On Hold Professionals today to discuss your requirements, request a quote, or listen to samples of our work.

Let's take your callers' experience to the next level!

Donna Quaill | XBC Business Technology

For over 23 years, XBC Business Technology has been using On Hold Professionals

for on hold messages and other specialist voice over needs. We continue to refer our clients to them as part of our phone system solutions. If you're looking for a quality, value for money message on hold service or need any professional.

Ellie Bakker | Australian General Practice Accreditation Ltd (AGPAL/QIP)

Thank you Mark for the recent on hold message you produced for us.

I want you to know how pleased I was with your quality of service and communication throughout the process. From the initial phone inquiry to the final delivery of the message your service has been outstanding.

Lewis Haydon | Dentacare

Great price, great service, great people.

On Hold Professionals took care of everything from writing a fantastic script to simply sending the file so we could upload it onto our system. We hardly had to do anything! Use these guys and take your marketing to the next level.

Mitch Wright | Harcourts Jimboomba

Great Price! Amazing turnaround time!

Would highly recommend to anyone looking to invest into phone system recordings. Thanks Again Mark & The Team at OnHold Professionals.

Allan Lamond I T K West

An excellent company to deal with,

providing an efficient and high quality service that keeps us coming back! Highly recommend Mark and his team for all your needs.

Clare Meibusch | Treasury Casino Brisbane

An absolute pleasure to deal with.

Mark Cowling and his team at On Hold Professionals are just that professional reliable, highly efficient and affordable. For any business seeking to enhance their reach in the community. I highly recommend the team for any Video and or audio recording, you will not be disappointed.

Lisa Weidenhofer | Delway Brass

Thank you Mark for the recent on hold message you produced for us:

I want you to know how pleased I was with your quality of service and communication throughout the process. From the initial phone inquiry to the final delivery of the message your service has been outstanding.

Rod Seaman | Glass For Ceramics

Dealing with Mark was easy and the final result very pleasing.

We previewed several other on hold services, however we felt Mark had the most natural non forced voice.